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Task Mining

Understand how tasks are being executed across your processes, from email to Excel. Identify inefficiencies, bottlenecks, and areas for improvement while gaining insights into tasks that can be automated or optimized. 

Benefits

01

Enhanced Process Visibility

Gain deep data-driven insights into how tasks are executed in the context of overall process flows.  

02

Detailed Work Instructions

Create detailed documentation including screenshots automatically, decreasing onboarding times. 

03

Targeted Automation

Pinpoint areas where automation such as Robotic Process Automation (RPA) or Cognitive Automation using Generative AI would have the biggest impact, reducing risk and improving efficiency.  

Features

Automatic Task Mapping

Automatically capture and map out task workflows by analyzing data from your desktop applications and productivity tools such as email, docs, browsers, messaging apps, and spreadsheets. 

Real-Time Process Insights

Continuously track tasks, enabling businesses to identify bottlenecks, deviations, and inefficiencies as they happen. With up-to-date live data, organizations can respond quickly to emerging issues and make data-driven decisions to improve performance. 

Privacy-First Configuration

Anonymize data via a gateway server, ensuring PII doesn’t leave your premises. Analyze by business or location group as opposed to individuals. Configure an allowlist/blocklist to specify specific applications and websites to capture or ignore.

Compliant Operations

Easily compare your actual task execution with reference models, SOPs, or best practices. Measure how closely task performance aligns with the intended process design, identifying areas of non-compliance or inefficiencies and ensuring that tasks are being completed correctly and consistently. 

Contextualized Analysis

Task maps, metrics, and work instructions are all stored in the Process Repository, where they are linked to the greater process landscape, business objectives, strategies, assets, and personnel. 

WHY CHOOSE IGRAFX

Deliver Processes That Transform

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Meet with an expert today to unlock the power of process intelligence in your organization.