Understand how tasks are being executed across your processes, from email to Excel. Identify inefficiencies, bottlenecks, and areas for improvement while gaining insights into tasks that can be automated or optimized.
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Gain deep data-driven insights into how tasks are executed in the context of overall process flows.
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Create detailed documentation including screenshots automatically, decreasing onboarding times.
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Pinpoint areas where automation such as Robotic Process Automation (RPA) or Cognitive Automation using Generative AI would have the biggest impact, reducing risk and improving efficiency.
Automatically capture and map out task workflows by analyzing data from your desktop applications and productivity tools such as email, docs, browsers, messaging apps, and spreadsheets.
Continuously track tasks, enabling businesses to identify bottlenecks, deviations, and inefficiencies as they happen. With up-to-date live data, organizations can respond quickly to emerging issues and make data-driven decisions to improve performance.
Anonymize data via a gateway server, ensuring PII doesn’t leave your premises. Analyze by business or location group as opposed to individuals. Configure an allowlist/blocklist to specify specific applications and websites to capture or ignore.
Easily compare your actual task execution with reference models, SOPs, or best practices. Measure how closely task performance aligns with the intended process design, identifying areas of non-compliance or inefficiencies and ensuring that tasks are being completed correctly and consistently.
Task maps, metrics, and work instructions are all stored in the Process Repository, where they are linked to the greater process landscape, business objectives, strategies, assets, and personnel.
Meet with an expert today to unlock the power of process intelligence in your organization.