iGrafx

iGrafx Named a Leader in The Forrester Wave: Process Intelligence | Access Report

When your AI acts, can you trust what it does?

AI without process context creates operational risk. iGrafx gives your AI agents the visibility, context, and guardrails to operate reliably in regulated industries where trust isn’t optional.

of enterprises have AI agents in production today
0 %
of companies have successfully scaled AI beyond pilots
0 %
of leaders cite compliance & auditability as top requirement
0 %

Every Business Process Now Has Three Participants

This isn’t incremental – it’s a structural shift in how work gets done. Across enterprises, AI is rapidly moving from experimentation into operational workflows

Humans

Cognitive tasks, decisions & exceptions. Also the accountability layer.

Automation

RPA, workflows, rule-based, deterministic execution.

AI Agents

Autonomous & semi-autonomous actions.

AI Adoption Is Moving Faster Than Operational Readiness

This is a trust problem. Not trust in the technology – the models work. Trust in whether AI can operate reliably, accountably, and within the boundaries your business requires. That is what’s missing.

40%

of agentic AI projects will be scrapped by the end of 2027
Gartner, 2025

42%

of enterprises already have AI agents in production KPMG, 2025

26%

have successfully scaled AI beyond pilots
BCG, 2024

74%

of leaders rank compliance & auditability as top AI priority KPMG AI Pulse, 2026

Most organizations are deploying AI faster than they can manage it.

AI Needs Process Context to Operate Correctly

Without process clarity, AI leads to inconsistent outcomes and missed value.​

01

Can’t identify where AI should – or shouldn’t – be applied​

02

No visibility across end-to-end processes (people, automation & AI)​

03

No process context for how AI behaves in real workflows​

04

No way to predict impact before deployment​

The challenge isn’t the AI. It’s the lack of process visibility and context around how work operates.​​

Built on process intelligence. Designed for Trusted AI.​

A process foundation that gives AI the visibility, context and guardrails needed to operate reliably.​

Why companies choose iGrafx

The trusted foundation for AI​

A proven process foundation of embedded risk and compliance — built for and trusted by the world’s most regulated industries​

Embedded Risk & Compliance​

Controls, accountability, and auditability built directly into process execution.

Structured Process Repository​

A governed system of process intelligence connecting processes, teams, controls, and AI.

Simulation Before Deployment​

Validate AI and process outcomes before live operational deployment.

Testimonials

iGrafx named a Leader in The Forrester Wave™: Process Intelligence Software, Q3 2025

Forrester, one of the most respected analyst firms, evaluated the top Process Intelligence vendors on current offering, strategy, and customer feedback.

Forrester Wave Leader 2025 - Process Intelligence Software

Trusted by the world's most regulated industries

AI decisions must be visible, auditable, and defensible across every workflow.

Banking & Financial Services

Regulators demand model transparency for every credit, fraud, and risk decision. AI outputs must be fully traceable under SR 11-7 and Basel guidelines. 

Insurance

Underwriting and claims decisions face legal scrutiny. Every automated recommendation must be explainable to regulators, auditors, and policyholders. 

Healthcare & Pharma

Clinical AI must meet FDA and HIPAA standards. Diagnostic and treatment recommendations require documented, auditable reasoning before deployment. 

Manufacturing

ISO and safety certifications require documented process logic. AI-driven quality and operational decisions must be reproducible and defensible. 

See the foundation for trustworthy AI