iGrafx Named a Leader in The Forrester Wave: Process Intelligence | Access Report
- THE AGENTIC PROCESS FOUNDATION
AI without process context creates operational risk. iGrafx gives your AI agents the visibility, context, and guardrails to operate reliably in regulated industries where trust isn’t optional.
- THE OPERATIONAL READINESS GAP
- THE SHIFT
Every Business Process Now Has Three Participants
This isn’t incremental – it’s a structural shift in how work gets done. Across enterprises, AI is rapidly moving from experimentation into operational workflows.
Humans
Cognitive tasks, decisions & exceptions. Also the accountability layer.
Automation
AI Agents
- THE PROBLEM
AI Adoption Is Moving Faster Than Operational Readiness
This is a trust problem. Not trust in the technology – the models work. Trust in whether AI can operate reliably, accountably, and within the boundaries your business requires. That is what’s missing.
40%
of agentic AI projects will be scrapped by the end of 2027
Gartner, 2025
42%
26%
have successfully scaled AI beyond pilots
BCG, 2024
74%
Most organizations are deploying AI faster than they can manage it.
- THE GAP
AI Needs Process Context to Operate Correctly
01
Can’t identify where AI should – or shouldn’t – be applied
02
No visibility across end-to-end processes (people, automation & AI)
03
No process context for how AI behaves in real workflows
04
No way to predict impact before deployment
- THE AGENTIC PROCESS FOUNDATION
Built on process intelligence. Designed for Trusted AI.
A process foundation that gives AI the visibility, context and guardrails needed to operate reliably.
Why companies choose iGrafx
- THE IGRAFX DIFFERENCE
The trusted foundation for AI
A proven process foundation of embedded risk and compliance — built for and trusted by the world’s most regulated industries
Embedded Risk & Compliance
Controls, accountability, and auditability built directly into process execution.
Structured Process Repository
A governed system of process intelligence connecting processes, teams, controls, and AI.
Simulation Before Deployment
Validate AI and process outcomes before live operational deployment.
- What our Customers say
Testimonials
- ANALYST REPORT
iGrafx named a Leader in The Forrester Wave™: Process Intelligence Software, Q3 2025
Forrester, one of the most respected analyst firms, evaluated the top Process Intelligence vendors on current offering, strategy, and customer feedback.
- INDUSTRIES
Trusted by the world's most regulated industries
Banking & Financial Services
Regulators demand model transparency for every credit, fraud, and risk decision. AI outputs must be fully traceable under SR 11-7 and Basel guidelines.
Insurance
Underwriting and claims decisions face legal scrutiny. Every automated recommendation must be explainable to regulators, auditors, and policyholders.
Healthcare & Pharma
Clinical AI must meet FDA and HIPAA standards. Diagnostic and treatment recommendations require documented, auditable reasoning before deployment.
Manufacturing
ISO and safety certifications require documented process logic. AI-driven quality and operational decisions must be reproducible and defensible.