iGrafx

Home
process360 live

Process Simulation

De-risk organizational change and conduct a data-driven ROI assessment by identifying positive and negative consequences to the business before making investments.

Benefits

01

What-if Analysis

Understand the impact of making a change (e.g. hiring, GenAI implementation) in terms of productivity, cost, and compliance.

02

Predictions & Projections

Quantify how much more work a team can handle before negative consequences or how fast a problem will spiral if left unresolved.

03

Root Cause Discovery

Uncover the reasons behind current bottlenecks like imbalanced teams, resource constraints, or specific process steps.

Features

Tailor a Simulation Model to Match Your Specific Operations

Specify resource constraints such as team size, roles, technology (e.g. bots), and which activities each can assist with to mirror the exact structure of your organization.

Easily incoroprate scheduling data through customizable workdays, holidays, shifts, and overtime to allow regional flexibility and ensure simulated work matches actual working conditions.

Match the Actual Pace of Your Business

Your business has ebbs and flows whether it’s the “busy season” or summer holidays. Simulations support dynamic formulas to mimic these fluctuations, like getting more sales orders during Black Friday.

Predict whether you have the appropriate staff and processes to handle different business periods, allowing you to more appropriately balance teams and resources.

Let the Data Drive Decision Making

Valid improvement ideas come from many sources, whether they’re educated guesses from executives and business leaders, or based on refined assessments from analytics personnel.

Watch simulation flows in real time to visualize predicted bottlenecks and compare simulations results in terms of improvement like duration or cost.

Create a Simulation Baseline with Process Mining

Process Mining captures data points objectively and accurately from your transactional systems, indiciating process step durations, resource application, and process flow probabilities.

Use these data points to create a simulation baseline reflecting your actual operations and have confidence that your simulation results are backed by accurate data.

Contextualize Simulations with the Process Repository

Process Simulation gives you data-driven insight into the impact that a potential process change can have, but on its own falls short of linking that impact to greater business objectives.

The Process Repository captures digital twins of business concepts such as strategies, risk, personnel, and more. It gives purpose to insights and enables more holistic analysis and communication.

Benefit from the Pinpoint Accuracy of Discrete Event Simulation

Discrete Event Simulation tracks every individual event that occurs in a simulation as a case progresses through each process activity from start to finish.

This provides a better understanding of upstream and downstream consequences, and produces more consistently accurate results for time series simulations, particularly for larger and more complex models.

WHY CHOOSE IGRAFX

Deliver Processes That Transform

Ready to get started?

We’re here to help your organization unlock the power of process intelligence.

faq

You have questions, we have answers

What is Process Simulation?

Process Simulation takes a process, assigns values to the process or steps of a process (such as: how much time it takes for a step to complete and what the labor costs are for a resource), and evaluates things like, “what is the impact to process time and cost if I hire more people?”

iGrafx Process Simulation uses a discrete event simulation algorithm to represent the flow or transactions through a given process, with consideration for available resources and completion times.

iGrafx Process Simulation allows organization to predict the outcomes of a change without making any upfront investment, de-risking change initiatives and providing crucial data for decision support.

iGrafx Process Simulation has been honed over decades of working with customers to democratize it’s user experience for everyone while at the same time offering superior customization and power. As part of the Process360 Live platform, simulations are more accurate because of process mining and are contextualized throught he iGrafx Process Repository. iGrafx received the highest possible score for process simulation in Forrester’s Wave report for Process Intelligence Software.

iGrafx Process Simulation provides process excellence professionals crucial data-driven insights into the impact of change initiatives. This supports continuous process improvement and busienss process redesign efforts and makes it easier to have factual conversations with business stakeholders.

iGrafx Process Simulation can be used to predict control failures and ensure that organizational change does not expose the business to unexpected consequences, such as failing to meet statutory obligations for service level agreements.

iGrafx Process Simulation is suitable for organizations of all sizes and industries looking to improve their processes, increase operational efficiency, and drive business transformation.