As one of the core pieces of the Finance backbone of any company, the Order to Cash (O2C) process is crucial for maintaining healthy cash flow, improving customer satisfaction, and driving business growth. But most companies don’t fully understand how their O2C operations are running today, or how to improve them. 

Join this webinar on September 25th, to learn how Process Intelligence can optimize your O2C process by offering guidance for every stage – from order management to fulfilment and delivery to accounts receivable. We’ll explore how to use your existing data to power automated process discovery and uncover hidden inefficiencies like unnecessary order changes, lengthy processing times, and unmitigated risks. 

Attendees will gain practical knowledge on: 

• Improving key performance indicators like Net Promoter Score, Cost per Order, and On-Time In-Full Delivery Rate 

• Complying with regulations concerning financial reporting, data protection, consumer protection, and ESG  

• Using data to test improvement hypotheses like deploying automation or AI – before making investments 

Whether you’re a finance or customer service leader, or part of a centralized process improvement team, this webinar will equip you with the tools and strategies needed to transform your Order-to-Cash process into a streamlined, efficient, and revenue-optimizing engine.