TUALATIN-PORTLAND, OR – August 2, 2023 – iGrafx, a leading provider in digital business transformation and intelligent process management, announces its recognition as a Leader in The Forrester Wave™: Process Intelligence Software, Q3 2023 report. iGrafx achieved the highest possible ranking in eleven criteria, including vision, process simulation, process metrics, process documentation and modeling, and pricing flexibility and transparency.

The Forrester Wave assessed software vendors in a 28-criterion evaluation, identifying the most significant providers and thoroughly analyzing and scoring them.

The Forrester Wave asserts, “iGrafx takes advantage of over 30 years of experience in the BPM space with many large-scale deployments. Its superior vision blends in modern technologies, such as process mining, task mining, real-time monitoring, predictive analytics, and conversational automation. As a global player, the vendor understands the diverse needs of its local customers and embeds them in its platform.”

“We are honored to be recognized as a Leader by Forrester and see this as validation of our steadfast commitment to continuously enhancing our industry-leading solutions,” said Alexandre Wentzo, CEO of iGrafx. “Our process intelligence technology is a crucial enabler of process improvement in today’s competitive digital markets, helping our customers to achieve the highest levels of efficiency and business performance.”

iGrafx is the preferred choice for companies who need a trusted partner in process intelligence software that enhances operational efficiency, mitigates compliance risk, improves the customer experience, and reduces costs. To download a complimentary copy of the Forrester Wave ™ report, please visit our website.