iGrafx’s Breakthrough in Process Mining Technology
Introduction Process Mining technology empowers businesses to dissect and understand their operational workflows through the lens of data harvested from their own information systems. Traditional Process Mining algorithms typically focus on a singular timestamp for each activity, which is generally when the activity is complete. The iGrafx Process Mining algorithm leverages a novel approach […]
Mind the Gap: Why True Business Process Optimization Needs Process Design
By iGrafx Chief Product Officer, Shoeb Javed It’s no secret that in today’s competitive business environment, carrying on with a « business-as-usual » approach isn’t enough. Businesses today face a new set of challenges. They are under increasing market pressure to enhance customer satisfaction, boost performance, and deliver on the promise of truly streamlined, truly digital […]