Tualatin, OR – [October 23, 2024] – iGrafx, a leader in process intelligence solutions, is excited to announce the launch of Pia, a cutting-edge Generative AI assistant that transforms how businesses manage and optimize their processes. Pia is designed to simplify process documentation and elevate operational efficiency, providing businesses with a faster and more intuitive way to leverage their process data.

Unlocking the Full Potential of SOPs with Pia

One of Pia’s most impactful features is its ability to seamlessly import and interpret Standard Operating Procedures (SOPs), enabling organizations to accelerate their time to value. Many businesses have vital process knowledge captured in SOP documents, yet manually converting these into actionable process diagrams is often labor-intensive and error-prone. Pia eliminates this challenge by automatically generating process diagrams from SOPs and other unstructured documents, saving time and improving accuracy.

“Pia not only simplifies the creation of process diagrams through natural language but also provides immense value to clients by converting their existing SOPs into functional diagrams,” said Shoeb Javed, Chief Product Officer at iGrafx. “This feature allows businesses to immediately use the data they already have to optimize processes, drive efficiencies, and maintain compliance.”

Transforming DTO Initiatives with Pia

Pia plays a critical role in advancing our clients’ Digital Twin of an Organization (DTO) initiatives, allowing them to build a dynamic, real-time digital replica of their operational systems. By automating the import of SOPs and creating accurate process diagrams, Pia ensures that the data used to model and simulate an organization’s operations is both current and comprehensive.

For organizations focused on their DTO strategies, Pia provides the ability to continuously sync real-world processes with their digital counterparts, making it easier to identify inefficiencies, forecast outcomes, and make data-driven decisions. This ensures that businesses have a complete, living digital representation of their workflows, people, and systems—enabling more effective process optimization, risk mitigation, and decision-making.

Streamlining Process Intelligence for Business Transformation

Pia is the first generative AI assistant to be fully integrated into iGrafx’s Process360 Live platform. By enabling users to create process diagrams through simple language input and automate SOP conversion, Pia lowers the technical barriers for businesses looking to optimize their operations. Process owners no longer need to be technical experts to document workflows or optimize processes—Pia turns existing knowledge into powerful, actionable insights.

Revolutionizing SOP Import for Instant Process Optimization

With the ability to interpret and visualize processes directly from SOPs, Pia ensures businesses can quickly transform static documents into dynamic, real-time visualizations of their operations. This means quicker analysis, faster optimizations, and more accurate understanding of critical workflows.

Clients can also modify these diagrams with ease, whether it’s changing swimlanes, adjusting visuals to reflect corporate branding, or translating them into different languages, all through a simple conversation with Pia.

Expanding Pia’s Capabilities

Pia’s capabilities go beyond SOP imports. As the AI continues to evolve, clients will benefit from:

• Enhanced DTO Creation and Business Architecture: Pia will detect people, systems, and resources represented in diagrams and propose their addition to the organization’s process repository. This will help clients build robust DTOs that reflect the actual state of their operations, ensuring consistency and accuracy across the organization.
• Dynamic Reporting: Pia will allow users to describe their reporting needs in simple terms, generating dashboards and actionable reports on the fly.
• Advanced Information Retrieval: Pia will act as an expert in iGrafx Query Language (IQL) and API catalog, enabling users to run accurate queries and integrations through natural language commands.

Why Pia is Transformative for DTO Initiatives

As businesses increasingly adopt DTO strategies to better understand, manage, and optimize their operations, Pia becomes an essential tool for ensuring the accuracy and completeness of the digital twin. By automating the generation of process diagrams from existing SOPs, Pia helps organizations maintain a real-time, dynamic view of their operations. This level of insight allows businesses to simulate potential changes, anticipate the impact of decisions, and drive continuous improvement at every level.

With Pia’s ability to detect and document people, systems, and other organizational components, businesses can ensure their DTO initiatives are fully aligned with real-world operations. This enhanced visibility not only supports better decision-making but also ensures that organizations can respond to market changes with agility and precision.

Transforming Process Intelligence for Every Business

With Pia, iGrafx continues its mission to make process excellence accessible and achievable for all businesses. The generative AI capabilities of Pia empower clients to streamline their operations, make data-driven decisions, and drive business transformation with unprecedented speed and simplicity. Whether supporting process optimization or driving Digital Twin of an Organization initiatives, Pia offers the tools businesses need to thrive in an increasingly competitive environment.

About iGrafx

iGrafx is the global leader in process intelligence and process management, helping organizations discover, design, and optimize their business processes to increase productivity, reduce costs, and ensure compliance. More than 2,000 customers worldwide are realizing value with iGrafx. Learn more by visiting http://www.igrafx.com.