Process Simulation Technology: Know Before You Go
“Change is the only constant in life.” Although Greek philosopher Heraclitus may not have been able to understand what the world looks like today, this maxim has withstood the test of time. In the business world, companies know that they must change to stay relevant. New competitors, technology breakthroughs, talent scarcity, and the ever-evolving customer […]
Rediscovering the Lost Art of Automated Decisioning
Process automation has come a long way over the last two or three decades. We’ve evolved away from a classical definition of business process management (BPM), which largely consisted of rote, single-threaded sequences of steps, interrupted by decisioning activities, where a human domain expert steps in to make a selection or handoff that hopefully keeps […]
Three Forces Making Modern Process Optimization Fly
Explore the power of operational intelligence, process automation, and process design in driving modern process optimization. In this iGrafx article by Jason English, learn how these three forces work in harmony to overcome organizational challenges and elevate customer experiences, all while streamlining complex business processes for improved efficiency and innovation.