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Process360 Live

Shared Services Transformation

Document, analyze and optimize critical processes to drive measurable efficiency gains.

Achieving Transformation in Shared Services

Shared Services Organizations are responsible for centralizing and standardizing various business functions to improve efficiency, reduce costs, and improve service quality, all while maintaining compliance and managing risk. With process intelligence, these teams can deeply understand how processes are executed across the organization, design standardized and optimal versions of processes, and make data-driven decisions that drive maximum efficiency.  

Benefits

01

Increase Productivity

Identify inefficiencies and automate key processes to reduce manual work and enhance the speed of execution, improving overall productivity. Continuously monitor and optimize processes to ensure higher efficiency and focus that time on value-add activities.

02

Reduce Costs

Streamline high-volume, transactional processes such as AP, AR, P2P, and others to eliminate unnecessary steps and reduce costs without compromising quality. Validate the impact of cost-cutting measures and ensure consistent output.

03

Ensure Internal & External Customer Satisfaction

With a deep understanding of customer journeys across every touchpoint, uncover delays and bottlenecks to improve the quality and speed of services and deliver exceptional customer experiences.

Delivering Value Across Business Functions

Finance & Accounting

Get the insights you need to reduce costs, maintain compliance, and maximize efficiency. For example, the following functions can benefit from transformation efforts:

Human Resources

Streamline processes with deep process understanding and real-time decision-making. For example, the following functions can benefit from transformation efforts:

Procurement

Streamline high-volume, transactional processes, ensure compliance to SLAs, and minimize costs. For example, in Purchase-to-Pay (P2P) processes. In addition, the following functions can benefit from transformation efforts:

How iGrafx Can Help

Discover

Visualize and analyze real-time process data to identify areas for optimization, automation, and risk mitigation, ensuring a data-driven approach to transformation.

Design

Document, model, and standardize processes to eliminate operational silos, ensure best practices are followed, and improve service delivery across business units.

Optimize

Predict how process changes will impact productivity, cost, and compliance—ensuring shared services operations remain resilient and adaptive to change.

What’s new

Featured blog

01

Most companies discover their compliance problems the hard way. A data breach exposes customer information, a financial report contains errors, or a critical process fails during an audit. By then, it’s too late; the fines arrive, the headlines hit, and the damage is done.  Even

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