Changing the Way Organizations are Managed

 Formal process improvement initiatives have been around for decades. From Total Quality Management (TQM) to Business Process Reengineering (BPR) and Six Sigma, companies have strived to improve their bottom line by focusing on a variety of measures. Central to any successful implementation of these initiatives has been an emphasis on business processes. iGrafx® provides companies with a top down approach to defining, improving and deploying business processes.

Achieving Organizational Objectives through Process Change

Achieving organizational objectives for key performance indicators such as profitability, customer satisfaction and resource utilization has often meant changing the way the organization operates and is managed. Whether they are following a formal methodology or implementing an internally driven initiative, many companies today are taking a process-centric approach to realize organizational gains.

iGrafx has been a leader in helping companies achieve process excellence for nearly two decades. By providing solutions that enable companies to define, analyze, improve and manage processes we help them gain competitive advantage in today's fast-paced, global environment.

Our solutions are used by leading companies in a variety of industries for a wide range of process improvement initiatives. By using iGrafx, companies can capture process knowledge at the source - the process owners. That information can be managed and shared throughout the organization using the process repository.

Critical to any successful process automation initiative is the ability to improve the process prior to its deployment in an execution system. Automating non-improved processes can actually amplify process inefficiencies creating even more of a problem. iGrafx enables organizations to gain a greater understanding of their processes, thereby creating a cumulative gain through process improvement and automation.

For companies wanting to automate processes, our solutions enable IT professionals to extend models created by process owners with detailed execution content. These models can then be exported using standards-based file formats for direct import to a business process management (BPM) system. This seamless link reduces the time to deployment for updated processes enabling the company to best capitalize on changing market dynamics.

Many process improvement initiatives are conducted by geographically or functionally dispersed organizations. The ability to easily share up-to-date information is critical to keeping the team on track and ensuring optimal results. iGrafx provides organizations with a central process management system that facilitates collaboration while tracking and managing the process documentation for complete secure access control, change management and historical tracking.

By centrally managing process documentation, organizations can increase the return on investment (ROI) and reduce time to deployment of similar processes in different regions thereby eliminating the need for an ad hoc approach to process improvement. By leveraging knowledge from previous initiatives, organizations gain time to pursue other improvement initiatives resulting in greater overall results from process improvement.

iGrafx offers organizations a unique value proposition for increasing their ROI from process improvement. Our solutions not only enable insight into process behavior and results to create optimized processes, but also provide an organization-wide framework for process improvement that meets the unique needs of individual stakeholders as well as the needs of the organization.

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